Cancellation Policy

Your credit card information is required to hold your reservation.  You will be charged 25% of the total charges if the reservation is cancelled within 1 week of the arrival date.  If you must cancel within 24 hours of your arrival date there will be no refund.  ‘Full-lodge’ reservations are refundable up to 1 month prior to the arrival date, after which it will be 50% refundable up to 1 week prior to arrival date. The full-lodge deposit is not refundable within 1 week prior to arrival date.

We understand that occasionally extenuating circumstances arise.  Please get in touch with the lodge host as soon as possible about your own situation.

You can call and speak to Susan:  lodge – 413-248-1161

You can text a note or question to Susan: celll. – 305-989-4614

You can contact Susan through the website:  www.sheffieldlodge.com

You can write an email to Susan: SheffieldLodge@gmail.com

Privacy Policy

Your privacy is important to us and we take the privacy of the users of this website seriously. To better protect your privacy, we provide this policy to explain our information practices and the choices you can make about the way your information is collected and used on the www.sheffieldlodge.com website. To make this policy easy to find, we make links to this privacy policy available on all pages and at every point where personally identifiable information may be requested.

We will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. The information we collect will vary, depending on how you use our site. This policy applies to all information collected or submitted on this website. On some pages, you can make requests to join email announcement lists, register to receive materials from us or from others, or receive other types of information. The types of personal information collected include: name, address, email address, phone number, permission to contact the person completing the registration, information regarding interest in activities and programming, and other general questions relating to product preferences or areas of interest on our website.

We also collect aggregate, non-personally-identifiable information on users by recording the IP address from the computers of visitors to our site. An IP address is a number that is assigned to your computer when you surf the Web. Web servers, or the computers that provide the web pages to your computer for you to view, automatically identify your computer by its IP address. When you use your computer to request to view a page from a server, that server logs your IP address. We do not link IP addresses to anything personally identifiable. Your visit to the Sheffield Lodge website will be logged; however, you will remain anonymous to us unless you choose to share information with us. We track the number of people that view each page of our website to better understand which features are most popular and best meet the needs of our visitors.

As you navigate our website, please be aware that third parties may be able to gather information from and about you. For example, companies offering services or products through links to our site may use “cookies” to collect and use information about you and may collect information that you submit. In these cases, those third parties will use such information in accordance with their own privacy policies, which may differ substantially from our policy.

Use of your Information

The information we collect from you may be used to provide services and other information that you request from us. We may also provide your information to third parties such as builders and independent sales agents to enable them to follow-up with you on information you request. We may also use your information for market research purposes, for project planning. In doing so, we may reproduce, publish, broadcast or post such information to our affiliates and independent sales representatives. We will not sell or rent your personally identifiable information to anyone.

We will send personally identifiable information about you to other companies or people when:

• We have your consent to do so.
• We need to share the information in order to provide the product or service you have requested.
• We need to send the information to companies who work on behalf of the Sheffield Lodge to provide a product or service for you on our behalf. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
• We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information (opt-out). We may share aggregated, non-personally identifiable information about our users with builders for marketing and promotional purposes.

Cookies

We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. We may also use cookies when you register for further information. In this situation, a cookie will store useful information that enables our website to remember you when you return. We can only read cookies from the XXXX related websites. You may choose to disable cookies using the tools in your browser; however, by doing so you may not be able to take advantage of all of the functions of our website.

Security

In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee the security of any information that you disclose online, and you do so at your own risk.

We incorporate security measures to protect our data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store. Although we take the utmost care to protect your information, we cannot ensure the security of any information that you disclose online and transmit to us.

Correct information or “opt-out”

Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number or email address. You may correct your personal information or select the option not to receive future contacts (i.e., mailings, calls, etc.) by sending us a request. In the event you elect not to receive any future contacts from us or our affiliate companies, we will endeavor to remove your name from all of our contact lists; however, information is sometimes difficult, if not impossible, to remove from all data sources, and we can only promise to endeavor to remove you from any lists we control. We shall have no liability under this policy for our failure to accomplish this objective.

Effective date and modifications

This privacy policy is effective as of the date first written above. The Sheffield Lodge reserves the right to modify this privacy policy at our discretion. If we decide to change our privacy policy, we will post those changes here. We encourage you to visit this section of our site regularly in order to remain informed of any changes.  Changes to our privacy policy shall become effective as of the date they are posted to this site.

Contact:

If you have any questions or concerns regarding this privacy policy or our data collection practices, please contact us here.

Sheffield Lodge
400 S. Undermountain Road
Sheffield, Massachusetts 01257

You can call and speak to Susan: 413-248-1161
You can text a question to Susan: 305-989-4614

You can contact us through the website: www.sheffieldlodge.com
You can write an email to Susan: SheffieldLodge@gmail.com